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Policy and Frequently Asked Questions Interpretation & Non English Commentaries We pride ourselves on the level of knowledge our guides possess. Topics for discussion on our trips include the region’s geology, flora, fauna, conservation, Maori history and European history. Interpretation is available in Japanese for guests wishing to take advantage of this - these groups will be hosted individually of our regular service. Minimum numbers may apply. Grading of the Walks We have tried to grade walks to give an idea of their difficulty level. Please note these are subjective. Should you require further clarification, please contact us and we will fill you in on more details. i Your health and safety is important to us - please be aware that we do need to know if there are any health or fitness issues which would affect your ability to complete any activity we offer. Small Groups and Personalized trips Each trip offers small groups, with at least one guide per 12 passengers. Our trips include transport from Te Anau, knowledgeable well equipped guide(s). Meals. lunch, tea or coffee and light snacks are provided(unless indicated). Please advise of special dietry requirements when making reservation. Environmental Information: (Also see Department of Conservation Information Below) Cancellation Policy Reservations are not confirmed until full payment, or agreement of payment, has been received by Nature Observations. All deposits are subject to a 10% administration fee. If cancellation occurs within 24 hours of departure – No refund. Nature Observations are aware of situations which may arise beyond the control of our guests. For this reason cancellations shall be considered on a case by case basis Alternative Routes/Activities: In the interests of safety, Nature Observations may be forced to cancel or close certain aspects of their operation - an alternative option may be made available. Nature Observations reserves all rights. Weather Information: For up-to-date weather information, please visit the following links to the Met Service Website:
Department of Conservation Concession PAC-14-06-142 Trading as Nature Observations use this license to operate guided walks, guided fishing, guided hunting and water taxis within The Fiordland National Park World Heritage Area. A percentage of our revenue is given back to the places we help you to enjoy. Minimum Numbers may be required for activities on this website. Nature Observations reserves all rights |
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